Privacy Policy

J Panay Electrical
At J Panay Electrical, we are committed to protecting your privacy and handling your
personal information responsibly. This Privacy Policy explains how we collect, use, store and
protect your information when you visit our website or contact us.

Who We Are

J Panay Electrical provides domestic, commercial and industrial electrical services
throughout London and the surrounding areas.
If you have any questions about this Privacy Policy, please contact us:
Email: jpanayelectrical@hotmail.co.uk
Website: jpanayelectrical.com

Information We Collect

We may collect the following information when you use our website:

  • Your name
  • Email address
  • Telephone number
  • Property address (where relevant)
  • Details about your enquiry
  • Any information you choose to provide through our contact forms
  • Website usage information such as your IP address, browser type and pages visited

How We Use Your Information

We use your information to:

  • Respond to enquiries
  • Provide quotations
  • Carry out electrical services
  • Contact you regarding appointments
  • Improve our website and customer service
  • Meet our legal and regulatory obligations
  • Prevent fraud and maintain security

We only collect information that is necessary for these purposes.

Legal Basis for Processing

Under the UK General Data Protection Regulation (UK GDPR), we process your personal
data because:

  • You have requested information or a quotation.
  • It is necessary to perform a contract with you.
  • We have a legitimate business interest in operating and improving our services.
  • We are required to comply with legal obligations.

Sharing Your Information

We do not sell or rent your personal information.
We may share your information with trusted third parties where necessary, including:

  • Payment providers
  • IT and website hosting providers
  • Professional advisers
  • Government or regulatory authorities where required by law

All third parties are required to keep your information secure.

Data Security

We take appropriate technical and organisational measures to protect your personal
information against unauthorised access, loss, misuse or disclosure.

However, no internet transmission can ever be guaranteed to be completely secure.

How Long We Keep Your Data

We only retain your personal information for as long as necessary to fulfil the purposes
outlined in this Privacy Policy or to comply with legal and tax obligations.

Cookies

Our website may use cookies to improve your browsing experience and analyse website
traffic.

You can control or disable cookies through your browser settings.

Your Rights

Under UK data protection law, you have the right to:

  • Access your personal information
  • Request correction of inaccurate information
  • Request deletion of your information where appropriate
  • Restrict or object to processing
  • Request transfer of your data
  • Withdraw consent where applicable
  • Lodge a complaint with the Information Commissioner’s Office (ICO)

For more information, visit the ICO website.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their
privacy practices or content.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this
page with the updated effective date.

Contact Us

If you have any questions regarding this Privacy Policy or how your personal data is handled,
please contact:
J Panay Electrical
Email: jpanayelectrical@hotmail.co.uk
Thank you for trusting J Panay Electrical.